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Do You have experience in the below roles or know someone that does?
ROLES: *IT Support Engineer*
INDUSTRY/SECTOR: Electronic Media
WORK STATION: Kampala, Uganda
a) Should possess technical knowledge to address network faults quickly and efficiently
b) The professional will assist in managing IT infrastructure with reviewing the operational manual and Remote support
c) The technical support experience comes in handy and having a strong background in delivering IT technical service and process, the person has to provide technical support and troubleshoot any IT related issues. which includes tasks such as setting up an email, enhancing and developing IT provision and system diagnostics. Apart from those responsibilities, the knowledge to perform these tasks are the most critical
d) Primary responsibilities include continuous monitoring of systems, software, and hardware
e) Keep track with the help of monitoring tools. Identify the network issues and resolve them quickly.
f) Work with multiple parties on a day-to-day basis. Play an active role in monitoring the PC’s, software and servers. Manage inventory of tools, fixtures, and the procurement. The professional must work closely with different teams and vendors as and when required.
g) They should provide all the necessary technical support to different team members to overcome any IT related issues.
h) A quick learner and ready to dedicate extra efforts
i) Should stay close to office premises. Able to access office in about 20 minutes
j) Should not have issues with working late hours and will have to jump in if required on weekends and holidays
NB: More to be shared with candidates that have the above desired qualities
Interested applicants are encouraged to email their CVs/Profiles to email@example.com
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